Treevolution Scotland

Privacy Policy

This privacy policy sets out how Treevolution Scotland uses and protects any information that you give Treevolution Scotland when you use this website. Treevolution Scotland is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Treevolution Scotland may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

GDPR

Under the GDPR from May 25th 2018 you have rights as below:

  • The right to be informed relating to ‘fair processing information’, typically through privacy notices and transparency over how the personal data is used.
  • The right of access givesyou the right to obtain confirmation that your data is being processed. It also gives you to the right to access to your personal data and other supplementary information.
  • The right to rectification gives you the right to have personal data rectified if it is inaccurate or incomplete.
  • The right to erasure also known as ‘the right to be forgotten’ gives you the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing.
  • The right to restrict processing continues to give individuals the right to ‘block’ or suppress processing of personal data currently allowed via the DPA. However, when processing is restricted, the GDPR permits data controllers to store the personal data, but not further process it.
  • The right to data portability allows you to obtain and reuse your personal data for your own purposes across different services.
  • The right to object gives you the right to object to processing at any time, unless the controller has compelling legitimate grounds. Previously, the burden was on the data subject to show that the objection was justified.
  • The rights in relation to automated decision making and profiling provides safeguards you against the risk that a potentially damaging decision is taken without human intervention.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping to allow us to process orders.
  • We may use the information to improve our products and services.
  • Provided that you have opted in, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Provided that you have opted in, from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We useGoogle Analytics cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Magento Standard Cookies

These Cookies help us to provide a smooth and consistent shopping experience.

COOKIE nameCOOKIE Description
USER_ALLOWED_SAVE_COOKIE Indicates if a customer is allowed to use cookies.
external_no_cache A flag that indicates if caching is disabled.
persistent_shopping_cart The session key.
Stf If product links were sent to friends, stores the timestamps in the format: $timeStamp1, $timestamp2, ..., $timestampN.
pollN A poll ID that indicates if a vote has occurred.
frontend This cookie is used to handle user sessions during their visits
frontend_cid This cookie is used to handle user sessions during their visits and to prevent MITM attack
guest-view Allows guests to edit their orders.

Google Analytics Cookies

These Cookies help us understand where our visitors come from, what pages are of most interest and what type of devices they are using to browse. They allow us to improve how we present information to you.

COOKIE nameCOOKIE Description
_gid This cookie is used to identify unique users
_ga This cookie is used to identify unique users
_utma Distinguishes shoppers and sessions .This cookie is created when the JavaScript library executes and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics.
_utmb Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics
_utmc Works in conjunction with __utmb to increase performance
_utmz Saves the traffic source or campaign that explains how you reached our site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics.
_utmt Used to throttle request rate

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

In particular we link to Worldpay to handle payments. This link is secure, and Worldpay comply fully with GDPR.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at training@treevolution-scotland.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Midhope Workshops, Midhope, Hopetoun Estate Newton West Lothian EH30 9SL Scotland .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.